Privacy Policy

1. Information we collect

We may collect contact and appointment-request details you choose to provide, including your name, email, phone number, date of birth, mailing address, insurance information, and other form entries. We may also receive technical information such as IP address, browser, device, operating system, pages visited, referral source, and cookie data.

2. How we use information

We may use information to respond to inquiries, schedule appointments, verify insurance, send appointment communications, provide services, improve website performance, analyze traffic, and comply with legal obligations.

3. Medical information notice

This website provides general information only. Please do not submit symptoms, diagnoses, treatment histories, or other sensitive health information through website forms or ordinary email. Contact the clinic directly by phone or in person for medical concerns.

4. Cookies and tracking

We may use cookies and similar technologies to improve functionality, understand traffic, personalize your experience, and measure advertising performance. You may disable cookies in your browser settings.

5. Third-party services

Our website may use services such as Google Analytics, Google Ads, Google Maps, Meta Pixel, online scheduling systems, and payment processors. These services may collect limited information under their own privacy policies.

6. Information sharing

We do not sell personal information. We may share limited information with service providers that support hosting, scheduling, payments, marketing, or analytics, and with legal authorities when required by law.

7. Data security

We use reasonable technical and organizational measures to protect information. However, no internet transmission or storage method can be guaranteed to be completely secure.

8. California privacy rights

California residents may have rights to request access, correction, or deletion of personal information and to learn what information is collected and how it is used. Contact us to make a request.

9. Children's privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Policy updates

We may update this policy periodically. Changes will be posted here with a revised effective date.

11. Contact information

Silicon Valley Acupuncture & Herb Center
1021 S Wolfe Road, Suite 106, Sunnyvale, CA 94086
Business hours: Monday & Friday, 9:00 AM – 6:00 PM

Wei’s Acupuncture Inc
39210 State Street, 2nd Floor, Suite 212, Fremont, CA 94538
Business hours: Wednesday & Saturday, 9:00 AM – 6:00 PM

Phone: (510) 505-0285
Email: amberhealthcare@gmail.com